Privacy Policy

Information We Collect

When you use mountains.art, we collect information necessary to process your orders and improve our service:

• Order Information: Name, email, shipping address, and payment details when you make a purchase.
• Design Data: Location coordinates and customization choices for your terrain sculptures.
• Usage Data: How you interact with our website to help us improve the experience.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share data only with:

• Payment Processors: To securely process transactions (e.g., Stripe).
• Shipping Carriers: To deliver your orders.
• Service Providers: Who help us operate our business (under strict confidentiality).

Data Security

We implement industry-standard security measures to protect your information. Payment information is processed securely through Stripe and is never stored on our servers.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Cookies

We use essential cookies to make our website work properly. These include cookies for your shopping cart and session management. We do not use advertising or tracking cookies.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.